Chepstow Planed Grey Oak is an engineered ashen oak floor that pairs the ageless flair of slow-grown European timber with a contemporary stain. Each board is carefully sanded to achieve its beautifully smooth surface and bring to life its ashen undertones and modern grey highlights. An oiled finish completes this engineered floor with a chic satin sheen, it also comes with our 100-year guarantee.
These are the questions we get asked most often about our floors and their features.
How do I clean this Chepstow floor?
To clean this oiled floor, simply use our specially formulated cleaning liquid for oiled floors. Alternatively, use a well-wrung mop (water only). We do not recommend using a steam mop or any other solutions on our floors.
Does Chepstow flooring need to acclimatise before installing?
Yes – We recommend you let your Chepstow floor acclimatise for 3 to 4 days before installing. This needs to be in the same room that it will be installed in, and it needs to remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.
What condition should the subfloor be in?
The surface immediately beneath a Woodpecker natural wood floor must be in good structural condition, free from damp rot, fungal or insect infestation, and contaminating residues. It must be flat with uneven areas not exceeding 3mm over a 2m area. Naturally, the surface should be vacuumed and totally free of debris before fitting begins. Hot pipes should be well insulated to prevent localised hotspots, which can cause wood flooring to warp or shrink.
How thick is Chepstow flooring?
Chepstow flooring is 21mm thick, including a 6mm real oak wear layer.
What expansion gaps does Chepstow need?
As wood is a natural substance, it will expand and contract with changes in temperature and humidity. That’s why when a wood floor is fitted, expansion gaps need to be left wherever the boards meet a wall, structural support, stairs, breakfast bar, fireplace, central heating pipe…etc. Gaps must also be considered at doorways to allow for the differing expansion between rooms. Place spacers at regular intervals when fitting and then remove them before skirting boards, beading or trims are put in place. Allow a 2mm gap for every metre span of the floor with a minimum of 10-15mm gap regardless. For areas over 5m in width, extra provisions should be made for expansion.
What is colour variation and how should I lay the planks with colour variation?
Colour variation is the natural beauty and variations in colour that occur in real wood. To ensure the overall effect has a good balance of colour and details, take care to blend planks from several packs across the entire room.
Is Chepstow flooring suitable for underfloor heating?
Yes – but only if it is fully stuck down.
How can I install Chepstow flooring?
You can float, glue or secret nail Chepstow flooring.
What type of joints does Chepstow have?
Chepstow flooring has tongue and groove joints.
Can I use Chepstow flooring in a bathroom?
We generally wouldn’t recommend using engineered flooring in a bathroom.
What does 'pack includes cut lengths' mean?
This means that at least one plank within your pack will be cut in half. This is intentional as it will help spread the joints out across your floor, thus helping prevent weakening. The other planks will be the same length.
How much should I allow for wastage?
We generally recommend 10% wastage, however, this can be impacted by the room shape, laying style and other factors so always check with your installer first.
We generally recommend adding at least 10% on top for wastage, however, the plank type, laying pattern and room shape will have an impact on how much wastage is needed so it’s always best to consult with your installer first. Herringbone and chevron floors will typically need 15%-20% wastage.
Use our simple guide to learn how to get accurate measurements of your room.